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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Hylton

September 17, 2024

5  out of  5
rating by Veronica Hylton
"Tess was amazing and efficient! She did an incredible job at explaining everything to me and making sure I have the best coverage! highly recommend State Farm! and highly recommend Tess!"
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Michelle K

January 26, 2024

5  out of  5
rating by Michelle K
"Tessa is amazing! Great price for my auto insurance, and excellent customer service! I highly recommend Nate Conklin State Farm Insurance. 5 stars 🌟"
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Kris Gonnella

January 9, 2024

5  out of  5
rating by Kris Gonnella
"Brittany Hanson has been very helpful throughout the claim filing process. Very thankful."
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Bryan Ackley

January 7, 2024

1  out of  5
rating by Bryan Ackley
"Prices went up without notice or reason! I switched auto & home to travelers thru High Street. I also have two cars insured with Progresive. I saved over $700 by changing to High Street!"
We responded:
"I am sorry about your premium Bryan. Unfortunately my office does not set the rates. The rates are determined and set by corporate actuaries. "
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Bj Clinkenbeard - Rutherford

January 6, 2024

5  out of  5
rating by Bj Clinkenbeard - Rutherford
"Tess was amazing 🤩. It was like working with a neighbor to get something done instead of being just another cog in the wheel. I super appreciated that!"
We responded:
"Thank you for the review, Tess is a Rock Star in our office."
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Crystal Horton

September 2, 2023

1  out of  5
rating by Crystal Horton
"Receptionist incredibly rude!"
We responded:
"Hi Crystal, I'm sorry to hear this. We don't show you as a customer in our office in La Grande. Please let me know when you contacted our office and who you spoke with as we don't have a receptionist. We had a fill in person for 2 months who has not worked here for 2 weeks. I am happy to speak to you about your interaction to make sure I can resolve any issues."
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Chelsea Smith

August 10, 2023

5  out of  5
rating by Chelsea Smith
"Tami at StateFarm has been incredibly helpful. She is a master at her craft and will work with you to get a good result for all parties involved. She really helped me out with my insurance needs for both home and auto and I sincerely couldn't have had a better experience."
We responded:
"Thank you for the review Chelsea. Tami tries her best to take care of all of our customers. She truly cares and wants to make sure you have a good experience."
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Aimee Hulce

March 29, 2023

5  out of  5
rating by Aimee Hulce
"Brittany at Nate Conklin's office was so helpful in a stressful time. She was cheerful and went out of her way to help with our claim."
We responded:
"Thank you Aimee! I know that Brittany takes a lot of pride in helping our customers, especially in difficult times."
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Katie Cary

March 21, 2023

5  out of  5
rating by Katie Cary
"I have been struggling with communication between repair shops and the claims department. I called Brittany unsure if she could help but immediately after hearing my concerns she offered to call claims directly and get some answers I have been asking for. She really put my mind at ease. State Farm is a big company but it's really nice to have someone local for support!"
We responded:
"Thank you for the review. We are always here to help!"
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J Charlton

January 11, 2023

5  out of  5
rating by J Charlton
"Tess made changing insurance easy!! Very thorough and easy to work with!"
We responded:
"We are happy that we were able to make the transition easy. "
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Emma Shafer

November 16, 2022

5  out of  5
rating by Emma Shafer
"I don’t have insurance with State Farm but the receptionist was so nice and helped me understand the whole claims processes and got me heading in the right direction! Thank you!"
We responded:
"Thank you Emma, we are here to help, regardless if you are a customer or not."
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Alexis Hoffmann

November 16, 2022

5  out of  5
rating by Alexis Hoffmann
"Had such a great experience so far. The front desk receptionist Brittany has been so helpful and pointing me in the right direction !"
We responded:
"Thank you Alexis. "
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amber tyler

September 26, 2022

5  out of  5
rating by amber tyler
"Great, efficient, friendly service!"
We responded:
"Thank you!"
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Jessica Laurence

September 8, 2022

5  out of  5
rating by Jessica Laurence
"Tess at Nate Conklin StateFarm was a Rockstar for us! We switched from another company and she was extremely helpful, knowledgeable, and a joy to speak with. Most of what we did was online and over the phone which was great as mine and her schedule conflicted sometimes. It was a painless process and Tess was a joy to be around! If you haven’t made the switch, please do!"
We responded:
"Thank you!"
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Kent Schafer

August 24, 2022

5  out of  5
rating by Kent Schafer
"Brittany was super helpful settling my recent claim, Thanks!"
We responded:
"We are here for our customers, thank you!"
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Jessica Furgerson

August 22, 2022

5  out of  5
rating by Jessica Furgerson
"Tess really did a good job helping me"
We responded:
"Thank you for the review, Tess is amazing."
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Lindsey V

August 2, 2022

5  out of  5
rating by Lindsey V
"Staff is so friendly and communicate so rapidly back/forth."
We responded:
"Thank you Lindsey, we appreciate your review."
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Joshua Wilson

July 31, 2022

4  out of  5
rating by Joshua Wilson
"I'm a new driver and a male so I thought my insurance would be really expensive but they got me a lot of good deals and I ended up saving a bunch on my car insurance 🤠"
We responded:
"We do our best to make sure you get every discount you deserve. I am glad we could help!"
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maria gonzalez

May 17, 2022

5  out of  5
rating by maria gonzalez
"I highly recommend Tess Taylor. 10/10 customer service and she’s very friendly. Thank you Taylor !!!"
We responded:
"Thank you for the feedback. Tessa is a vital part of our team."
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Alexis Cavero

May 17, 2022

5  out of  5
rating by Alexis Cavero
"Tess was very helpful! Very excited to be paying lower premiums with such caring people!"
We responded:
"Thank you for letting us know. We appreciate the feedback."
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Erick Mauro

May 5, 2022

5  out of  5
rating by Erick Mauro
"Tessa Taylor is good at what she does. New but very skilled 10/10 🙌🏾🙌🏾🙌🏾"
We responded:
"Thank you, Tessa is new but she is learning quickly."
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Justin Hutchison

May 2, 2022

5  out of  5
rating by Justin Hutchison
"Awesome state farm office. Super helpful. 100% recommended"
We responded:
"Thank you!"
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Chrystine Brown

April 28, 2022

4  out of  5
rating by Chrystine Brown
"Good rates"
We responded:
"Please let us know if there is anything we could do better."
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Katelyn Melville

April 14, 2022

5  out of  5
rating by Katelyn Melville
"I highly recommend going through Nate Conklin and his team at State Farm. The office staff are great to work with and have answered all of my questions. I wouldn’t go anywhere else!"
We responded:
"Thank you for letting us know how we are doing! We truly appreciate your feedback."
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tracy mckenzie

April 13, 2022

5  out of  5
rating by tracy mckenzie
"The friendly staff has always been helpful and is very responsive when I have questions. And when switching they also saved us a lot of money on home and auto even with some new things added to our policies. This is definitely a great place to go for all your insurance needs."
We responded:
"Thank you Tracy, we try to do our very best!"